Пришел ответ из сервисного центра с потдверждением подлинности данной батареи, они также направляли запрос в dji и получили от них подтверждение, что это приемлимые различия двух производителей батарей, связанные с технологическими допусками. В принципе я спокоен теперь. Ниже ответ.
"Мы получили ответ производителя на заданные Вами вопросы. Коротко смысл:
- оба серийных номера должным образом зарегистрированы в системе DJI, батареи оригинальные, от двух разных производителей;
- если батарея функционирует нормально, не стоит беспокоиться о её внешнем виде, это приемлимые различия связанные с технологическими допусками;
- брака на представленных материалах не наблюдается, основная задача - надежная фиксация батареи в дроне, совершенно нормально защелкивать АКБ с двух сторон.
Надеюсь, данный ответ в достаточной степени подтверждает оригинальность батареи.
Ниже приведены оригинальные тексты нашего запроса и ответа DJI.
Запрос
Dear Support Team,
We were addressed by a customer, who is not happy with his Mavic battery that he presumably purchased from us.
He also wrote about his problem on a russian DJI forum -
http://dji-club.ru/index.php/topic/9749-akkumuliator-ne-poddelka-li/#entry125574
The customer compares a normal battery that he had in his Mavic set with a newly purchased battery (please refer to the attached photo).
Please help us to answer his questions and comment on the photos and videos provided:
a) As possible to see, the battery in question is produced by another manufacturer, not Dongguan Amperex but by Sunwoda Electronics Co. Is it official DJI products manufacturer?
B) The plastic of the shell of the new battery looks very lousy as if cut manually with a knife.
It also creaks and clacks when pressed, please see the video.
c) While installing the battery from Sunwoda in the copter, one need not to just push it in the center but also push both edges, only then it will sit properly.
The battery functions normally though, the questions are only about really poor shell quality.
Please advise if it is a genuine DJI battery and if so, why are there such difference in quality with a Dongguan battery?
Thank you.
Ответ
Dear Dealer,
Thank you for contacting DJI Technical Support.
Thanks a lot for your info and video, here are the answers for your questions one by one:
a) I have checked the two batteries (093A... and 093X...) carefully by the system, both of them are recorded fine and they are genuine batteries. Actually, the battery has two manufacturers, as the two ones you mentioned.
B) If the function of the battery works fine, please do not worry about the appearance. It is reasonable production process deviation.
c) There is no manufacturing error there. The main purpose is to install the battery firmly. It is fine to push both edges to make it sit properly. Please do not worry.
Cheers! We are always here for you and have a wonderful day ahead. :)
Ellen
DJI Technical Support
Website http://www.dji.com/support"
Edited by mavicman, 27 августа 2017 - 01:02 .
